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- HP Community
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- Printer Setup, Software & Drivers
- Re: Turn off MFP M281fdw fax receive

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12-03-2021 08:12 AM
How do I turn off the fax receive function on my printer while maintaining the fax send function? I do not want the printer to pick up the phone every time I receive a phone call.
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Accepted Solutions
12-03-2021 09:28 AM
Read the chapter on Fax in your HP Color LaserJet Pro MFP M278-M281 - User Guide
Stop Fax from answering incoming Fax:
Switch OFF Automatic Answer
Page 70
Set the printer to answer fax calls automatically.
a. Turn the printer on.
b. From the control panel, open the Setup menu.
c. Select the Fax Setup menu.
d. Select the Basic Setup menu.
e. Select the Answer Mode setting, and then select the Automatic option.
Page 72
To simply control when / if the auto-answer setting picks up a call,
Set the number of rings higher than the number of rings used by the Answer Machine.
No answer machine on the line? Not relevant.
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Color LaserJet Pro MFP M281fdw
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-03-2021 09:28 AM
Read the chapter on Fax in your HP Color LaserJet Pro MFP M278-M281 - User Guide
Stop Fax from answering incoming Fax:
Switch OFF Automatic Answer
Page 70
Set the printer to answer fax calls automatically.
a. Turn the printer on.
b. From the control panel, open the Setup menu.
c. Select the Fax Setup menu.
d. Select the Basic Setup menu.
e. Select the Answer Mode setting, and then select the Automatic option.
Page 72
To simply control when / if the auto-answer setting picks up a call,
Set the number of rings higher than the number of rings used by the Answer Machine.
No answer machine on the line? Not relevant.
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Color LaserJet Pro MFP M281fdw
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"