UJpdated driver for HP DeskJet Pro 9135e (9130e Series)

[Syorkies]

Has anyone had trouble after updating the latest driver for HP DeskJet Pro 9130e Series for their 9135e printer? After downloading the latest driver from HP Smart App that came to my computer, I can no longer print booklet printing. HP techs have not been able to get it to work either. I think that the updated driver is either corrupt or is a bad update. No matter what I or the Techs have tried, this driver will not print a booklet 8.5 X !1 document with 2 pieces of paper and 4 pages. These pages in booklet form should print page 4 and 1 and then duplex on the short edge pages 2 and 3. Booklet printing is not even an option with this driver and you can change all the settings and it will still not print correctly. Twice we were able to get it to show booklet printing Booklet Half-Side, only the only page size it would allow was 11 X 17. This printer can't print 11 X 17. I wanted my old driver back, but the Techs couldn't get it back. Has anyone else had this to happen and did you find a solution to fix it. It is this updated driver that is the problem.

[Dragon-Fur]

@Syorkies 

Welcome to the HP Community --

Update / Edit -

Add examples for Printer Properties and selecting Default Printer

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@Syorkies wrote:

Has anyone had trouble after updating the latest driver for HP DeskJet Pro 9130e Series for their 9135e printer?

After downloading the latest driver from HP Smart App that came to my computer, I can no longer print booklet printing.

HP techs have not been able to get it to work either.

I think that the updated driver is either corrupt or is a bad update.

No matter what I or the Techs have tried, this driver will not print a booklet 8.5 X !1 document with 2 pieces of paper and 4 pages.

These pages in booklet form should print page 4 and 1 and then duplex on the short edge pages 2 and 3.

Booklet printing is not even an option with this driver and you can change all the settings and it will still not print correctly.

Twice we were able to get it to show booklet printing Booklet Half-Side, only the only page size it would allow was 11 X 17.

This printer can't print 11 X 17.

I wanted my old driver back, but the Techs couldn't get it back.

Has anyone else had this to happen and did you find a solution to fix it.

It is this updated driver that is the problem.

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I'm not sure what I can offer that HP Support has not already covered.

The following might be helpful or an unfortunate repeat of what you have already tried.

The printer is certainly capable of printing in Booklet format.

HP Smart (Windows) can, using a PDF file, print Booklet as can Adobe Reader.

=============================================================

HP Smart Application - Windows - Version 161.1.1087.0

I cannot help with printing Booklet using 2 sheets of paper for 4 pages.

I can provide examples of methods that work to print Booklet style using 1 sheet of paper and 4 pages.

Reminders

Any method used to print Booklet from within Word requires that you have installed the full driver printer software.

PDF format printing does not require the full driver printer software though a side implication is that at some point the document structure was Exported from an original Word or other "Word-ish" document creator / editor.

Use of Adobe Reader and the HP Smart Printing queue implies having installed the full driver printer software.

In all examples,

The printer is aware of the paper size / type (Tray and Paper), and that Printer Properties > Advanced > Driver = an HP driver and not an IPP / Microsoft driver.

Basics

• Load into the printer the "Letter" (8.5" X 11") size, plain paper you want to use.
• Alert the printer to the Paper Size / Type - Tray and Paper
• Have ready a document, Exported to PDF format if you want to use HP Smart app, that was structured (in the Original Word / Word-like software) to include the appropriate margins (no smaller than what the printer can support).
• If not done install HP Smart  -- 

  The app is available in the Microsoft Store / 123.hp.com - Printer setup from the HP® Official site

• If not done and required for the type of Booklet print method, install the Full Feature / full driver printer software.   Scroll down to "Printer Software" for basic instructions to install the full driver printer software.

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Load Paper / Load Media

Load the paper into Tray 1 or Tray 2 (both trays support standard "Letter" sized, plain paper)

Open

 User Guide - HP OfficeJet Pro 9130e Series

Starting on Page 11

 User Guide - HP OfficeJet Pro 9130e Series

Page 28

For your security, some settings in the EWS are password-protected.
If prompted for a password, enter the default printer PIN available on the label inside the printer access door.
If you have changed the password, enter your new password

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EWS - Tray and Paper

Tray and Paper – Paper Size / Paper Type / Paper Weight

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

EWS (Embedded Web Server) provides access and control for Settings, including Tray and Paper.

Reminders

HP Smart / HP App Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.

Depending on the printer model, the Printer Control Panel touchscreen might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

Newer printer?  Touchscreen Printer Control Panel locked against making changes?  Try username "admin" and the PIN located on the sticker on the inside of the front door of the printer.

Reference

 User Guide - HP OfficeJet Pro 9130e Series

Page 28

For your security, some settings in the EWS are password-protected.
If prompted for a password, enter the default printer PIN available on the label inside the printer access door.
If you have changed the password, enter your new password

---------------------------------------------------------------

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next (as available)

Section Print > Default Print Options > Select default options / tray

EWS_9135_Tray_and_Paper_9

EWS_9135_Print_Default_Print_Options_9

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Job Setup / Job Configuration

Example 1 - HP Smart - Windows - PDF Print - Booklet - Page Range

HP_Smart_Win_Booklet_Page_Range_1

Example 2 - Adobe Reader - Windows - PDF File - HP Smart Printing Queue

PDF_Reader_HP_Smart_Printing_Booklet_3

Example - Adobe Reader - PDF - Booklet

Booklet_Print_9025_PDF_Paper-Types_8

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Printer Software

If not done,

Install the Full Feature / Full Driver Printer Software

Open Web Pack Installation - Web Page

HP OfficeJet Pro 9130 series EasyStart Printer Setup Software - Offline Use Only 

Download, Save, and Install.

After the software is installed, Restart the computer and log in

Once installed, the full driver printer software will have added one of two "container" shortcuts on the Desktop:

• Printer Assistant - named for the printer model

OR

• Scan Assistant - named for itself

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11

General Example - Printer Assistant / Scan Assistant 

Plus Additional shortcuts for Printer Apps and Software

HP_Printer_Assistant_HP_Scan_Assistant_5

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Printer Properties

Settings > Bluetooth & devices > Printers & scanners 

Select the Printer > Printer Properties > Advanced > Driver = HP Driver (and not IPP / Microsoft)

General Example - Printer Properties - Driver Selection / Reprint / "All Jobs" Defaults

Printer_Properties_Reprint_7

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Default Printer

Preparation > Check / enable the printer as the “Default Printer”

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Scroll down > Switch OFF Let Windows manage my default printer

Scroll up > Select (Left-Click) your printer from the list of printers > Set as Default

Windows 10

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

Older Example - Windows - Select Default Printer

Default_Printer_Check_and_Manage_2

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Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9135e All-in-One Printer  

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