Unable to communicate with the selected device deskjet 2640

[MGolan]

The printer is connected to the computer via USB. The printer is online though I suddenly get the error message --Unable to communicate with the selected device.  

[Betty0610]

@MGolan

Welcome to the HP Support Community.

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

Unplug the USB cable and connect it back.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[MGolan]

Thank you.

Mac is up to date.

This Printer does not connect directly to the internet so I am unable to check for  printer firmware updates.
I tried disconnecting and reconnecting the USB cable several times before writing here including connecting it through a different USB port on the computer.

So far, no solution.

[Betty0610]

Did you update the Printer firmware?

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign and then delete the printer.

Click the Plus sign and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.

Try to print.

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!