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HP Recommended
HP Photosmart C4795 All-in-One Printer
Microsoft Windows 11

I've tried everthing. Either through Wifi or wired connection, my laptop cant see the printer. My internet provider does not allow WPS to wirelessly connect the printer. What can I do other than throwing the printer out?

1 REPLY 1
HP Recommended

Hi @chadaptos

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

Thank you for posting your query. I will be glad to help you.

 

I see that your HP Printer is not connecting to the wi-fi network.

 

Please follow the steps listed below to connect using USB cable and then change it to wireless.

Step 1: Connect using USB cable:

Please follow the steps in this document to connect the printer using the USB cable.

 

Step 2: Change from a USB connection to wireless:

Before changing from a USB connection to wireless, make sure that:

- The printer is connected to your computer with the USB cable until you are prompted to disconnect the cable.

- The computer is connected to the wireless network that you intend to install the printer on.

1. Open the HP printer software (From the computer desktop, click Start, select All apps, click HP, and then select the icon

with the printer’s name).

2. In the printer software, click Tools.

3. Click Device Setup & Software.

4. Select Convert a USB connected printer to wireless. Follow the onscreen instructions.

Please follow the steps in this document to change from a USB connection to a wireless network.

 

Let me know if this works.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

 

Rainbow23 - HP Support.
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