Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-11-2023 10:16 AM - edited ‎05-11-2023 10:18 AM

HP Recommended
Product: HP OfficeJet 5258 All-in-One Printer

I have Windows 11 and a HP Officejet 5258 printer.

I lost the printer shortcut and HP Smart shortcuts from my desktop and I am unable to create them. I tried to follow these instructions from Google

Go to the list of devices under Printers and select the printer to create the desktop shortcut for. Right click on the printer's icon and select Create shortcut. Windows displays a prompt and offers to create the printer shortcut on the desktop. Select Yes

 

Printers are listed in a list such as:

Microsoft Print to PDF

Quicken PDF Printer

HP Officejet 5258 etc;

Nothing happens by right clicking on any of these. What happened to the large icons where you could select properties, default printer etc?

 

When I try to create a shortcut from within HP Smart, I receive these options

Shortcut name (Window) I can enter a name for the shortcut but cannot save it to desktop because only these options are provided.

Print - to selected printer

Email - send files by email

Save - files to cloud storage

Can any help me create these two shortcuts? Printer Icon on desktop - HP Smart icon on desktop

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.