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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jongielobo
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Unable to reinstall my wireless hp printer to my mac

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HP ENVY 4520
macOS 10.14 Mojave

I accidentally remove my wireless printer and then i can't able to reinstall again as wireless printer. It works as usb printer but not wireless printer.

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senan6806
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@jongielobo

 

A warm welcome to HP Community! I'd like to help.

The wireless light on the printer, is it steady or is it blinking?

Any error when you try to add a wireless printer?

Let me know!

Senan6806


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jongielobo
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Steady. No error mesage. The printer is not showing if i try to add

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Raj1788
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@jongielobo

It looks like you were interacting with senan6806, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

 

Let's try restoring network defaults of the printer.

 

1. From the Home screen, touch (Wireless) and then touch ( Settings ).

2. Under network settings, select restoring network defaults.

 

Restart the printer and Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

 

1. From the printer control panel, touch ( Wireless ).

2. Touch ( Settings ).

3. Touch Wireless Setup Wizard.

4. Follow the display instructions to complete the setup.

Once the printer is connected to the network.

 

Then, follow the below steps to remove the printer and add the printer as AirPrint.

 

Step 1: Remove multiple printers from the printer list

 

Check for multiple devices in the Printers list, and then remove any extra entries other than one in idle status.

  1. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.

  2. Find the printer names that match your printer from the list of devices.

    Figure : Printers and Scanner window with multiple names of a printer in the list

     Printers and Scanner window with multiple names of HP Photosmart 7520 printers shown  in the list
  3. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer.

  4. Try printing again.

    • If the printer prints, you can stop troubleshooting.

    • If the printer remains offline or displays an error, continue to the next step.

Step 2: Delete the existing print queue and add the printer

 

Remove the printer queue from the list of printers, and then add it again. Doing so creates a new printing session.

  1. Make sure your Mac is connected to the Internet.

  2. In the Printers list, click your HP printer, and then click the Minus button  to delete it.

  3. Click the Add button .

  4. Find and select the name of your printer from the Printer list, and then click Add to add your printer. Do not select an HP Fax driver.

    Figure : Example of the printer selection list

    Image: The Add window showing a selection of printers with one model selected.
  5. Click Print Using or Use.

  6. Select the name of your printer (if available) or AirPrint.

    Figure : Menu showing AirPrint selected

    Image: Menu showing AirPrint selected

    Your new printer queue displays in the Printers list in an Idle status .

    Figure : Example of a newly added printer in the Printers & Scanners list

    Image: The printers and scanners windows with one printer in the printers list
  7. Try printing again.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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SLG1904
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It is steady

 

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SLG1904
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It is steady.

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