Unable to select, hence print, color from HPSmart. Scanning, copy & diagnostics have pass color.

[FredB03]

Any/all applications on Mac do not include any option with "color" included the HPSmart print dialog. Setup and diagnostics do print color, and stand-alone copying reproduces color. Color capabilities are featured prominently in marketing for the Envy Pro 6455 model; Instant Ink requires purchase of color cartridges for this model; feels like a bait and switch [non-]follow-through. Research found a somewhat similar question in November of 2020 with an answer that did not address my issue.

[Betty0610 · Accepted solution]

@FredB03

Welcome to the HP Support Community.

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign and then delete the printer.

Click the Plus sign and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.

Try to print.

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!