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‎08-19-2024 07:24 AM - last edited on ‎08-19-2024 04:14 PM by Retired

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)

Product number: 3E3R5PA#ACJ

Serial number: [personal info removed]

Unable to turn on bluetooth while drivers and system are up to date

Category:
1 REPLY 1

‎08-19-2024 09:07 AM

HP Recommended

Hi @Raj_mishra 

 

I can offer you the following driver, then verify in windows configuration that the bluetooth is active.

 

https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151456.exe

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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