We're not able to connect on our Hp Deskjet 2620 printer it showed that expired how to restore

[Reylen]

Our printer HP deskjet 2620 is not connected anymore in our house smart it showed that expired the warranty. How to retrieve and restore our printer so we can use it

[zoey7886]

@Reylen, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Connectivity Issues with HP Deskjet 2620! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Deskjet 2620 is not connecting, you can follow these steps to get it back online:

Restart the Printer:

• Turn off the printer and disconnect it from the power source. Wait for about 60 seconds, then reconnect it and turn it back on.

Check Network Connection:

• Ensure that your Wi-Fi network is working properly.
• Make sure your printer is within the range of your Wi-Fi router.

Reconnect the Printer to Wi-Fi:

• On the Printer Control Panel:
  • Make sure the printer is turned on.
  • Press and hold the Wireless Button for about 3 seconds or until the wireless light starts blinking.
• On Your Computer:
  • Open the HP Smart app or go to 123.hp.com to download it if you haven't already.
  • Follow the on-screen instructions to add your printer and connect it to your Wi-Fi network.

Update Printer Firmware:

• Make sure your printer firmware is up-to-date. You can update it through the HP Smart app or by visiting the HP support website.

Check Printer Status:

• Ensure that there are no error messages or notifications on the printer’s display panel.

Reinstall Printer Drivers:

• Go to the HP support website.
• Download and install the latest drivers for HP Deskjet 2620.
• Follow the installation instructions to set up your printer.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,