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7720 all in one

What Thickness (gsm) of card does the A3 7720 all in one printer take please?

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HP Recommended

Recommended weights 60 to 105 g/m²

 

https://h20195.www2.hp.com/v2/getpdf.aspx/4AA7-0465EEP.pdf 




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Apologies for jumping in unannounced.

 

@jules8591 

 

I found a reference that indicates this printer generally supports the "usual" paper types for this kind of printer.

 

For example,

Photo paper is supported to 250 gsm (66lb)

HP Brochure paper is supported (typical weight =180 gsm)

HP Presentation paper (120 gsm)

 

"Card" paper is not mentioned.

"Thick paper" is included in the list but lacks a definition.

 

Typical "card" paper support is 163-200 gsm.

 

Do Not load card paper and then tell the printer setup that you are using Photo paper - printer cannot be fooled as a rule >> the results vary:  refusal to take the job, jamming, partial print.

 

So, is card paper supported?

Likely, yes.

 

One more t hing:

Like other paper manufactured for home and professional use, Card paper is NOT all the same.

INDEX card paper is likely supported at the weights indicated.

 

 

Media TypesPlain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled
Media Weight Recommended (imperial)16 to 28 lb, bond
Media Weight Recommended (metric)60 to 105 g/m²
Media Weights Supported, By Paper Path (Imperial)9 to 66 lb bond (plain media)
Media Weights Supported, By Paper Path (metric)34 to 250 g/m²

 

 

References / Resources

 

Product Specifications for the HP OfficeJet Pro 7720 Wide Format All-in-One Printer (Y0S18A)

 

Example - Paper Types:  Loading / Adjusting Setup / Preferences

Retain_Printing_Preferences_1Retain_Printing_Preferences_1

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

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Hi, thank you for the information, it's been most helpful.

 

HP Recommended

@jules8591 

 

You are welcome.

 

Found this:  Open the User Guide

Index Card paper is indeed mentioned in this reference.

Interestingly, the photo paper reference indicates photo paper up to 300 gsm is supported.  

Pages 141-143

 

Partial example

Document feeder capacity
● Plain paper sheets (60 to 90 g/m2
[16 to 24 lb]): Up to 35
Paper size and weights
For the list of supported paper sizes, see the HP printer software.
● Plain paper: 60 to 105 g/m2
(16 to 28 lb)
● Envelopes: 75 to 90 g/m2
(20 to 24 lb)
● Cards: Up to 200 g/m2
(110 lb index maximum)
● Photo paper: 300 g/m2
(80 lb)

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.