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- When I print on both sides, the back side is upside down. H...

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12-28-2021 02:33 PM
This has been going on for a while. But when I print on both sides, the back side comes out upside down. The only way I have been able to "fix" it is to do the back side manually. Does anyone know how to reset the print options so i can get it to print right side up? My printer is a HP OfficeJet Pro 6960.
01-07-2022 01:40 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
The Toolbox provides maintenance information about the printer. To open the Toolbox
- 1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
- 2. Click Print, Scan & Fax.
- 3. Click Maintain Your Printer.
If the issue persists, follow the next steps: To print on both sides of the page (Windows)
- 1. Load paper in the input tray. For more information, see Load paper.
- 2. From your software, select Print.
- 3. Make sure your printer is selected.
- 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
- 5. On the Printing Shortcut tab, select a shortcut that supports the Print On Both Sides setting. Select an option from the Print On Both Sides drop-down list. To change other print settings, click the other tabs.
- 6. Click OK to close the Properties dialog box.
- 7. Click Print or OK to begin printing.
And, also update printer firmware from here
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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