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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Where is the driver for HP Deskjet 3000 Mac OS 10.15.7?
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12-01-2020 02:10 PM
Is there anybody that can help me locate a driver for my printer?
HP website is telling me it cannot locate a driver.
https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3000-printer-series-j310/4066415
Thank you for the support!
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12-04-2020 09:13 PM
Yes, this is clear that you have no drivers for your printer at hp.com...
The included driver in my previous post is for your printer and compatible with Catalina, please follow the steps included in my post, that should allow installing the printer.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
12-04-2020 08:33 AM
Hi @swquantum,
I'd like to help!
HP Deskjet 3000 Printer series - J310 driver for macOS 10.15 are not available from the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.
NOTE: Gutenprint drivers are not supported by HP or Apple.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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12-04-2020 09:59 AM
Thank you!
Unfortunately, the Gutenprint website does not have the driver for my printer.
Is correct to say that my printer WILL NOT BE supported by either HP or Apple Mac software going forward???
Please advise at your earliest convenience.
12-04-2020 10:43 AM
Hi,
First, follow below steps to run the HP Uninstallaer and remove any existing drivers:
https://support.hp.com/us-en/document/c06960563
Next, download and install below drivers:
Finally, ensure the printer is Ready and connected to the Mac or to the network, open System Preferences and select Printers & Scanners.
Select your printer and then select the HP Deskjet 3000 option within the Use drop-down menu and press Add.
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
12-04-2020 09:13 PM
Yes, this is clear that you have no drivers for your printer at hp.com...
The included driver in my previous post is for your printer and compatible with Catalina, please follow the steps included in my post, that should allow installing the printer.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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