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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
swquantum
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Solved!

Where is the driver for HP Deskjet 3000 Mac OS 10.15.7?

HP Recommended
Deskjet 3000 - J310
macOS 10.15 Catalina

Is there anybody that can help me locate a driver for my printer?

 

HP website is telling me it cannot locate a driver.

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3000-printer-series-j310/4066415

 

Thank you for the support!

9 REPLIES 9
Jay_G24
HP Support Agent
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Message 2 of 10
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Hi @swquantum,

 

I'd like to help!

 

HP Deskjet 3000 Printer series - J310 driver for macOS 10.15 are not available from the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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swquantum
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Thank you!

 

Unfortunately, the Gutenprint website does not have the driver for my printer.

 

Is correct to say that my printer WILL NOT BE supported by either HP or Apple Mac software going forward???

 

Please advise at your earliest convenience. 

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Jay_G24
HP Support Agent
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The last driver update was for MAC os 10.8. 

 

We do not have drivers for higher versions and apple has no drivers aswell.

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swquantum
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that is obvious from searching the HP and Apple websites. 

 

but it doesn't answer the question I asked - is my beloved HP 3000 printer headed for the recycling bin???

 

 

 

 

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ShlomiL
Level 17
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Hi,

First, follow below steps to run the HP Uninstallaer and remove any existing drivers:

https://support.hp.com/us-en/document/c06960563

 

Next, download and install below drivers:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

Finally, ensure the printer is Ready and connected to the Mac or to the network, open System Preferences and select Printers & Scanners.

Select your printer and then select the HP Deskjet 3000 option within the Use drop-down menu and press Add.

 

Regards,

Shlomi



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swquantum
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Shlomi -

Let's try all caps for clarity: THERE ARE NO DRIVERS FOR MY PRINTER.

That's the issue!

Steve

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ShlomiL
Level 17
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Yes, this is clear that you have no drivers for your printer at hp.com...

 

The included driver in my previous post is for your printer and compatible with Catalina, please follow the steps included in my post, that should allow installing the printer.

 

Shlomi



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nak_nik
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Then what are we supposed to do...?

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swquantum
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That's worked!

 

THANK YOU VERY MUCH!

 

Happy Holidays!

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