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Locked

‎08-06-2020 02:01 PM

HP Recommended
Product: HP officejet pro 8740

Was given a HP officejet pro 8740. Having problems with it connecting to wifi. Want to know where the reset button is??

1 person had the same question
1 REPLY 1

‎08-09-2020 10:42 AM

HP Recommended

@Wanda1990

 

I reviewed your post and I understand that you want to reset the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Follow the below steps to reset the printer to factory settings.

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

5. Touch Restore.

 

Refer to the below user guide for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c05055346

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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