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‎03-09-2020 06:41 PM

HP Recommended
Product: 1909
Operating System: Microsoft Windows 10 (64-bit)

I use a PC at home only....no other devices.  I have always trusted my HP printer....just click on print and it works.  For several days now can't print at all.  Talked with HP folks last week....zero help.  An HP guy called me yesterday...we agreed he would recontact me today....zilch.  Why all of a sudden I can't do the simple restart?  I did registration but why?

1 REPLY 1

‎03-10-2020 07:52 AM

HP Recommended

@SNOWFOOT, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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