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HP Recommended
HP DeskJet 2855e All-in-One Printer
Microsoft Windows 11

Why does desk jet 2855e always cut off part of the picture I want to print? I tried to upgrade soft ware and check for driver updates.  So far nothing has worked.

1 REPLY 1
HP Recommended

@bcbob2 

 

Welcome to the HP Community --

 

The DeskJet printer series includes an important limitation --

The lower (bottom) margin can be no smaller than 12.7mm  or 1/2 inch

 

Unfortunately,

The issue cannot be fixed with settings or software -- the limitation is mechanical.

 

Reminder

At this writing, DeskJet printers (including this one) require a larger margin along the bottom edge --

12.7mm (1/2 inch)

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

There is no software, firmware, or alignment that changes the larger margin requirement.

 

The solution is to keep all data inside of 1/2 inch on the bottom edge.  This includes all page numbers, footer information, or other notations.

 

===================================

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References / Resources

 

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HP DeskJet 2855e All-in-One Printer  

 

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