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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Microsoft Windows 11

Why my laptop showing driver is unavailable.

1 REPLY 1
HP Recommended

It may be looking for a windows 11 driver and only 10 is listed.

'

Due to Microsoft Device Drive device driver design starting in windows 7, there is (usually) backwards compatibility for 11,10 and 8

 

If you use the HP support assistant it my look for windows 11 driver and it will report none and not bother to tell you that you can use 10, 8 or even 7

 

go to the below site and enter your product ID or serial number to find your HP device.  Click on software to see what is available

https://support.hp.com/us-en/products

 

 


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