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1 REPLY 1
02-02-2025 09:51 PM - edited 02-02-2025 09:54 PM
It may be looking for a windows 11 driver and only 10 is listed.
'
Due to Microsoft Device Drive device driver design starting in windows 7, there is (usually) backwards compatibility for 11,10 and 8
If you use the HP support assistant it my look for windows 11 driver and it will report none and not bother to tell you that you can use 10, 8 or even 7
go to the below site and enter your product ID or serial number to find your HP device. Click on software to see what is available
https://support.hp.com/us-en/products
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