Wireless Button on HP Photosmart C4795

[Bernard42]

         Hello gareneau,

You installed it as my tutorial specifies, is it important to remove everything from the old driver installation, before installing the new full driver from hp? 

You can try the procedure of my tutorial, it does not commit you to anything, except, perhaps find the solution with my tutorial.

                                    Excellent Day.

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

                 Best regards,

[gareneau]

I followed thiese instructions: https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Photosmart-C4700-critical-failure-when-tryi...

[gareneau]

How about another printer error? When I tried to setup using a USB cable I get the message: EBS00P0004 We're sorry, something went wrong, try again later.

Nice....

[gareneau]

And another - the HP Print and Scan Doctor version 5.7.1 just spins round and round when trying to communicate to the printer via USB to communicate the network wireless settings until the program finally stops responding at all. Nice.

[Bernard42]

         Hello gareneau,

Everything is fixable, it's a matter of time.

How about an effective solution that I have succeeded with my printer and my PC central unit? :

My Tutorial ( 2 ).

We will have to get our hands dirty : Open the registry :

Tap on the keys : "Windows + R", type "regedit" in the empty space, do "enter on keyboard " (or "OK").

You are there in the registry, OK.

In the registry, at the top, click on "Edit", "Search",

Type the name of your printer (for example : HP Officejet 5740), tap Next.

In the right column, found, right-click, delete the rows that contain

The name of your printer. Once deleted, press the F3 key (Next),

Right column (again), delete the rows that contain your printer name.

Do this until the registry outputs a "no longer contains files of this name" message.

It's long, but very effective. Close the registry and restart the computer.

At the end of the reboot, you can install the new full HP driver,

with the help of my tutorial   (1).

     Bernard42.

                                    Excellent Day.

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

                 Best regards,

[gareneau]

Thanks for trying to assist. I'm at work but will try this when I get home.

[Bernard42]

         Hello gareneau,

And we get at the end of the installation of the new full HP driver, the following menu :

                                    Excellent Day.

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

                 Best regards,

[gareneau]

Ok, fingers crossed -

[gareneau]

Ok, I finally have time to attend to this. Fingers crossed -

[gareneau]

There were only two instances I found of the product name in the registry (HP Photosmart C4795). I deleted both of those and rebooted as instructed. I then download the software installation file for Windows 10 64 bit and clicked install. It now has been on the "Checking System" part of the installation for approx five minutes. This is exactly what happened the last time, i.e., the installation program got hung up and never got past this section. I will wait some time longer but I'm not hopeful based on past experience. Bernard42, is this to be expected, i.e., that it will take quite some time for the software to actually install?