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HP Recommended
HP Officejet 4620
Microsoft Windows 7 (64-bit)

Can't connect new router to wireless network

Error message says 'the wireless radio on your HP printer is turned off' & you need to turn on to connect

Please can someone advise how to turn on the wireless radio on HP Pfficejet 4620?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Make sure the wireless (802.11) light is turned on If the blue light near the printer’s wireless button is not lit, the wireless capabilities might not have been turned on.

 

To turn on wireless, press the (Wireless) button on the printer control panel. If you see a Wireless is Off option in the list, using the buttons on the right, select Wireless Settings, select Wireless: On/Off, and then select On.

 

Here's the userguide for your reference:

 

http://h10032.www1.hp.com/ctg/Manual/c03253969

 

If you need help, perhaps you can setup your printer using USB connection and then convert the USB to wireless?  The following examples will show you how it's done:

 

HP Envy 4520 Download and install software and connect with USB connection- Part 1

 

HP Envy 4520 Convert a USB connected printer to Wireless Connection – Part 2

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Make sure the wireless (802.11) light is turned on If the blue light near the printer’s wireless button is not lit, the wireless capabilities might not have been turned on.

 

To turn on wireless, press the (Wireless) button on the printer control panel. If you see a Wireless is Off option in the list, using the buttons on the right, select Wireless Settings, select Wireless: On/Off, and then select On.

 

Here's the userguide for your reference:

 

http://h10032.www1.hp.com/ctg/Manual/c03253969

 

If you need help, perhaps you can setup your printer using USB connection and then convert the USB to wireless?  The following examples will show you how it's done:

 

HP Envy 4520 Download and install software and connect with USB connection- Part 1

 

HP Envy 4520 Convert a USB connected printer to Wireless Connection – Part 2

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.