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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-03-2018 11:28 PM

HP Recommended
Product: ENVY 5660
Operating System: Microsoft Windows 10 (64-bit)

I used the following workaround to successfully print to my HP ENVY 5660 on Windows 10 1809 on 2 different machines:

 

Printers-scanners.pngSelect Printer Properties.pngClick New Driver.png

 

Click Windows Update.png

Wait a while after clicking Windows Update, it will eventually come back.
 
Select PCL-3 driver.png
Choose the PCL-3 driver for the printer series, and then finsih the installl. You might have to wait a few minutes for it to finish.
 
When you get back to the printer properties, click OK to apply the PCL-3 driver.
 
Now try printing a test page from the printer details. 
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