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HP6968
Microsoft Windows 10 (32-bit)

my printer will no longer perform air printing with the either net cable plugged in, I have not changed a thing and the either net cable has been installed for two years and it would air print with no issues, whats up with this

 

1 REPLY 1
HP Recommended

@gss11, Welcome to the HP Support Community!

 

If you are using a Win PC to print, AirPrint does not come in the picture.

 

Is the printer connected to the PC using an Ethernet cable?

Do you get any errors while trying to print?

Have you tried connecting the printer wirelessly to check if that works?

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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