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- HP Community
- Printers
- Printer Setup, Software & Drivers
- can't finish set up

Create an account on the HP Community to personalize your profile and ask a question
02-27-2024 01:29 PM
Hi @Bazkitkayse ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're experiencing difficulty completing the setup for your HP DeskJet 2710e All-In-One Printer,
here are some steps you can try:
- Ensure Proper Connections: Make sure that the printer is properly connected to your computer or network. For wireless setup, ensure that the printer is connected to the correct Wi-Fi network.
- Restart Setup Process: Sometimes, simply restarting the setup process can resolve issues. Disconnect the printer from power, wait for a few moments, and then reconnect it. Restart the setup process from the beginning.
- Check for Error Messages: If there are any error messages displayed on the printer or the computer, take note of them. Error messages can provide clues about what might be causing the setup problem.
- Use HP Smart App: Consider using the HP Smart app to set up your printer. The HP Smart app provides step-by-step instructions and can help troubleshoot setup issues.
- Update Printer Firmware: Check if there are any firmware updates available for your printer. Updating the firmware can resolve compatibility issues and improve functionality.
- Restart Devices: Restart your computer, printer, and router. Sometimes, a simple restart can resolve connectivity issues.
- Check System Compatibility: Ensure that your computer meets the system requirements for the printer. Check the printer's manual
Refer to this document: HP DeskJet 2710e All-in-One Printer user manual
HP printer setup (Wi-Fi Direct)
HP printer setup (HP Smart app)
HP printer setup (Windows built-in driver)
To assist you better May I know the Operating system better Mac OS or Windows?
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.