connect hp 2520 to mac os

[Yuliya_K]

I can't print any longer from my MacBook OS BigSur - it doesn't recognize the printer. I have reinstalled the drivers^ but still - I can scan but I cannot print. Are there any solutions? 

[TEJ1602]

@Yuliya_K, Welcome to HP Support Community!

Go to System Information to check the USB detection- try different port and cable if not detected

Check the USB cable for damage and length, replace it if necessary, and restart your printer and computer.

1. Turn off the printer and your computer.

2. Disconnect the USB cable from your computer and printer, and then inspect the cable.

   • If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.

   • If the cable is undamaged and shorter than 3 m (9 ft 10 in), connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.

3. Connect the cable to your printer, and then make sure the cable is fully secured to both ports.

4. Turn on the computer, and then wait for the computer to complete startup.

5. Turn on the printer, and then add your printer (Mac)

Try printing.

Hope this helps! Keep me posted. 

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