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HP Recommended
HP Envy 6155e All-in-One Printer
Microsoft Windows 10 (64-bit)

I have a HP envy 6100e printer that I cannot connect to my desk top computer windows 10. The printer constantly says it is offline. How do I fix this? I do have a USB cable connection but still will not print.

 

Russell

1 REPLY 1
HP Recommended

Hi @Russell781 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=sogycq8rttM&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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