coonecting to wifi

[Andrew1192]

Hi, my printer is saying not connected to wifi, says please connect to wifi how do i do this? thanks 

[asmita6658]

@Andrew1192

 
Greetings!

 
Welcome back to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the connectivity.

Don't worry, I'm here to help! To better assist you -

1) What's the exact model name of the printer? Refer to this link for steps to find the product details.
(Ensure not to share the serial number, email, phone number, etc.)

2) Are you getting any error? 

3) What's the status of the Wi-Fi LED on the printer - solid or blinking? 

4) Are you trying to print from a computer or from a mobile device? What's the operating system installed on it? 

While you respond to that, let's try these steps -

Step 1 Network Restore -

On the printer's control panel - 
1) Touch the "Wireless icon". 
2) Touch the "Settings" icon. 
3) Select "Restore Network Settings". 
4) Select "Yes". 

Step 2 Reboot the devices -

1) Turn off the Router, Printer, and the computer. 
2) Wait for 60 seconds. 
3) Turn on the Router first and wait for all the lights to stabilize. 
4) Turn on the printer and allow it to configure itself. 
5) Turn on the computer.

Step 3 Run Wireless Wizard - 

On the printer's control panel, go to the Network menu or touch the wireless icon and then go to settings. Select Wireless Setup Wizard. 

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

Have a great day!