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‎07-31-2024 10:26 AM

HP Recommended

I received a HP 206A Cyan Toner Cartridge June 20, 2024, but I did not install it until a few days ago.  Every time I print or copy it has blue ink splotches all over the paper.  I did a cleaning run and everything I could think of and it still does it.  I finally took the toner out this morning to discover there is a dent on the blue roller.  How do I get this replaced without having to pay for another toner cartridge?

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1 REPLY 1

‎07-31-2024 01:16 PM

HP Recommended

Claim it to the seller, but not sure will you be able to get a warranty replacement on a damaged drum.




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