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Locked

‎09-15-2024 06:47 AM

HP Recommended
Product: HP OfficeJet Pro 8218 Printer

after automatic upgrade of firmware TESPLPP1N001.2423A.00 new ink catridges are rejected now.

Therefore, I need to downgrade to release OJ6800_R1739A of firmware.

Please let me downlad it before the printer is the last HP product I ever used (including the more than 100 HP products in our office)..

Category:
1 person had the same question
1 REPLY 1

‎09-17-2024 06:05 AM

HP Recommended

Hi @baschi1,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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