• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I need to re-install an Officejet 5740 printer  bought in 2016. I can't open the downloaded file - my virus check says it can't assure it's virus free. Using a MAC.  Is this because it's old? Suggestions?

2 REPLIES 2
HP Recommended

 

    Hello Anne6789 ,

 

 

Installation Software and Driver-Includes print, scan, latest features, and solutions (1)

recommended     
 

Install HP Smart app to complete setup and support

Install HP Smart app to setup and use your Printer

  • HP Smart will help you connect your printer, install driver, offer print, scan, fax, share files and Diagnose/Fix top issues. Click here to learn how to setup your Printer successfully (Recommended).
  • Creating an HP Account and registering is mandatory for HP+/Instant-ink customers. It also helps in accessing assisted support options and more.

NOTE:

  • Disconnect from Virtual Private Network (VPN) connection before downloading.
  •  
  • Creating an account on Microsoft Store to download HP Smart app is optional.

Install

 

     Excellent Day.

 

    

 

 

  

       

Bernard42.
HP Recommended

 

         Hello Anne6789

 

 

Install the HP Smart app for full setup and assistance

 

HP Smart will help you:

 

Install software and printer drivers.

Create an HP account and register your printer.

Connecting your printer to Wi-Fi, loading paper, and installing cartridges

 

After installation, you can use HP Smart software to print, scan and copy files, print remotely, open an Instant Ink* account and more.

 

REMARK :

Disconnect from a VPN (Virtual Private Network) connection before downloading.

If you are prompted to sign in to a Microsoft Store account, you can sign in, create one, or close the sign-in screen and continue installing HP Smart.

 

*Restrictions may apply. May not apply to all countries/regions.

 

To install

 

 

 

Pilot (1)

 

Install HP Easy Start

2.13.3.221209 10.9 MB 9 Dec. 2022 Download

 

It is necessary to specify the OS on which the printer will work.

 

     Excellent Day.

                

               

 

 

 

 

 

Bernard42.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.