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Pavilion HP
Microsoft Windows 10 (64-bit)

When I did the Scan Doctor an error report came back Driver check

On my printer screen the Wireless Direct button says off yet the blue wireless light is let and 

my internet connection is working

1 REPLY 1
HP Recommended

@Lynn6842

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Thanks 🙂


I am an HP Employee

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