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‎05-18-2021 06:39 AM - last edited on ‎05-28-2021 08:19 AM by HP Administrator

HP Recommended
Product: deskjet 2700
Operating System: Microsoft Windows 10 (64-bit)

i have open the printer app on my pc and it is asking me to finish set up even though i have used to pc yesterday but this morning it is asking me for the my custom printer password but i have forgotten my custom printer password.

Category:
4 people had the same question
1 REPLY 1

‎05-21-2021 10:04 AM

HP Recommended

@ahmad38

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
  • Are the printer and PC connected to the same network?
  • Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?
  • Could you share the screen where it's asking for the password? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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