cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
34
Flag Post

helping a friend with no internet- how to install his envy 4500 on win10

HP Recommended
Microsoft Windows 7 (64-bit)

" HP Envy 4500 installation without internet access" is locked...

I would like to know how to load **full** drivers for hp envy 4500 on win 10 so I can get his printer working - he needs to scan to pdf. he seems to have lost the cd.. and had a major crash..

 

NOTE he has NO INTERNET due to the above and other problems..

Please can you clarify what is needed for me to download on my win7 system.. the .NET drivers do not specify win 10 at all..

 

 

 

1 REPLY 1
Highlighted
Level 17
Level 17
29,421 29,142 5,050 11,540
Message 2 of 2
Flag Post
HP Recommended

Hi,

Download the latest Print and Scan Driver and Accessories:

https://ftp.hp.com/pub/softlib/software12/COL47762/mp-115701-6/EN4500_198.exe

 

Move the installation to the computer and follow the installation

 

Try printing and scanning from the HP Envy 4500 Software and check to ensure anything is working.

 

If you experience any issues, what exact error or behavior is shown?

 

If you may experience any issues, I suggest following the HP Print and Scan Doctor Utility:

http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

If it prompts for any need to install any specific .Net Framework, what exact version is required? (different Windows 7 versions may require different versions of the .Net Framework 4.5 / 4.6 update, that varies for different Windows 7 versions).

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation