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02-16-2024
06:46 PM
- last edited on
02-17-2024
08:27 AM
by
DANCOS
I have 3 older printer/scanners. I'm having too many problems with this laptop since I upgraded to Win11 - nothing works with them. I want to download the printer drivers using this laptop, but install the printer drivers on an older laptop that I can't connect to the internet. How do I use this laptop to download drivers for other operating systems? I'm finding the HP support site nearly impossible to use for this purpose. It seems to only allow downloads for installation on this computer, which I don't want to do. I want to download the .exe for Win 8 OS to this computer (win11), and use a thumb drive to save the .exe to a different non-network win 8 machine that can't be connected to the internet due to security patch installation issues - it wouldn't be secure. I need these 2 drivers listed below. I already have the 3rd one on the win8 computer but it won't work, presumably because I have already connected the win11 to it and now it won't complete the alignment process or a scan. Even if I could get a printer driver for these models with win11, I wouldn't want to connect to this machine and ruin them too.
[Personal Information Removed]
02-16-2024 08:50 PM - edited 02-16-2024 09:07 PM
When you get to the driver page there is an option to change the operating system. It will only show options for an OS that they still offer drivers for. Please do not post serial numbers on this site.
Follow the same process for your other printers. Copy the downloaded file to a USB stick and then run the installation on your other computer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.