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HP Recommended
HP 8035
macOS 10.15 Catalina

I don't know how to get my printer to recognize that 3 X 5 cards are loaded for printing.

1 REPLY 1
HP Recommended

@Teacher_teacher, Welcome to the HP Support Community!

 

You will have to use an Index card of 3.5 x 5 in size.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Use the HP smart app to print from your Mac.

Check the print settings, select the right paper size and paper type.

 

To know how to load the media, refer to - Loading paper, envelopes

 

For more info on printing photos from your Mac, kindly refer to this document - How to Print Photos (Mac)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.