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HP Recommended

I gave my printer to a friend and she is unable to print... I am hoping resetting the HP laser jet Pro MFP M28-M31 will do the trick

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please refer to this resource on how to reset the wireless for this printer:

 

https://www.youtube.com/watch?v=Wu0cQgvVQ0I&t=1s

 

After that, use HP Smart app to setup and connect printer to the network:

https://www.youtube.com/watch?v=CvQY-D1ypWA&t=204s

 

For more resources on using this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjyoykfDCZ-UaO8Bs1Pv1r3

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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