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‎02-27-2022 10:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i bought hp mfp 135w printer from 2 month, i download the latest  frimware update from hp download driver page and update it,

after that the printer did not recognize the original cartridge  , i think the printer need to be factory reset but i don't know how ?

i need help  to solve this problem by reset the printer or any another way.

thanks  

Category:
1 REPLY 1

‎03-02-2022 08:38 AM

HP Recommended

@sameen12

 

Welcome to the HP support community.

 

I understand that you want to reset the printer I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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