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- hp 9730 printer error

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1 REPLY 1
08-13-2024 04:54 PM
Hi @M4203,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand the error code F0.01.05.19 on your HP 9730 Printer indicates a critical system error. Here are some steps to try and resolve it:
Restart the Printer:
- Power off the printer completely by unplugging it from the wall.
- Wait for about 30 seconds to 1 minute.
- Plug the printer back in and turn it on to see if the error persists.
Check for Paper Jams:
- Open all access doors and check for any paper jams or obstructions inside the printer. Remove any jammed paper carefully.
Check for Ink Cartridge Issues:
- Ensure that all ink cartridges are installed correctly and are not empty or damaged. Remove and reinsert them to make sure they are seated properly.
Reset Printer Settings:
- If restarting doesn't help, perform a factory reset if your printer's menu allows it. Refer to your printer’s manual for specific instructions on how to do this.
Update Firmware:- Update the firmware on an HP printer
- Check if there’s a firmware update available for your printer. Updating the firmware can sometimes resolve critical system errors.
Refer to this document: HP OfficeJet Pro 9730 Wide Format All-in-One series User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
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