hp deskjet 2852 has stopped printing envelopes

[Jack478-R]

printer has stopped printing envelopes

[Pallipurath]

Hi @Jack478-R,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that your HP DeskJet 2852 has stopped printing envelopes, I would request you to please follow the steps:

Check Envelope Orientation and Loading:

• Ensure that the envelopes are loaded correctly in the input tray with the side to be printed facing down and the flaps to the left, as per usual guidelines.
• Make sure the envelope edges are aligned before inserting them into the tray.
• Avoid using envelopes with clasps, windows, thick or irregular edges, or those that are wrinkled or damaged.

Verify Printer Settings:

• Go to the print settings in your software application.
• Select the correct printer from the list.
• In the print setup dialogue, choose the correct paper size for envelopes.
• Ensure that the paper type is set to "Envelope".
• Confirm that the paper source is set to "Manual feed" if using a manual feed option.

Ensure Tray Capacity is Not Exceeded:

• Make sure that the tray is not overloaded. 
• Check that you haven't exceeded the input tray capacity (usually around 20 envelopes for HP printers).

Check for Printer Errors:

• Look at the printer control panel for any error messages or blinking lights, and resolve any indicated issues.

Printer Software and Driver:

• Ensure your printer drivers and associated software are updated to the latest versions.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

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Regards

Pallipurath.