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‎01-06-2022 10:28 PM

HP Recommended
Product: Example:HP laserjet 1020
Operating System: Microsoft Windows 7 (32-bit)

I have a Laserjet 1020. OS is Windows 7, 64x. If I give a command to print any document multiple times, it will only print it once. So, if the document is 1 page and I need 5 copies, it will print that one page one time. If the document is 4 pages and I need 5 copies, it will print the four pages of the document, but only once. So, the issue is with multiple *copies*, not multiple *pages*. I have tried the simple stuff (turning the computer on and off; checking for updates; removing the printer and completely reinstalling it; etc.). Nothing works. I did see elsewhere somebody say that if you go to start; devices/printers; right click printer; and hit DEVICE SETTINGS tab, then you can change this "MOPIER" mode thing. But that is the problem... THERE IS NO DEVICE SETTINGS TAB. No, I am not crazy. It isn't there. So, the problem with that fix, which appeared to work for others in the HP Forum, won't work for me because there is NO DEVICE SETTINGS TAB. So... How do I fix this? Why don't I have a device settings tab? Help

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