cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
60
Flag Post

hp support assistant how to login with administrator rights

HP Recommended
HP ENVY 4522 all in one
Microsoft Windows 10 (64-bit)

ERROR Result's hp support assistant how to login with administrator rights

 

9/18/2020 10:19:22 AM: Is Preinstall: Checking if pre install mode
hp support assistant how to login with administrator rights9/18/2020 10:19:22 AM: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Setup\State key is present, Image State=IMAGE_STATE_COMPLETE
9/18/2020 10:19:22 AM: Preinstall: False
9/18/2020 10:19:22 AM: Silent Install: False
9/18/2020 10:19:22 AM: The current installing HPSA version: 9.6.714.0
9/18/2020 10:19:48 AM: Error: Please log in with administrator rights before installing HP Support Assistant.
9/18/2020 10:19:48 AM: Return Code: -1
9/18/2020 10:19:48 AM: Program::Main: Exit Code: -1

 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
10,366 10,367 443 695
Message 2 of 2
Flag Post
HP Recommended

@Devlin88 Welcome to HP Community!

 

I understand that the hp support assistant how to login with administrator rights.

 

 I recommend you uninstall HP support assistant and restart the computer. Then download and install HP support assistant from the below link and check.

 

http://hp.care/2ywO0wH

 

 

Please refre to the below link to more troubleshoot.

 

https://support.hp.com/in-en/document/c03601631

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation