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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Cat33333
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hp2755 HELP

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I'm having every problem known to mankind. I'm so frustrated. I set up my HP2755 All in one printer a month ago in a different location then when I moved to a new apt I can't get it to work at all. I've tried everything ALL day, Is there a phone # that I can use to call someone in customer service? I've never ever had problems like this with any other printer I have owned, and I beyond regret purchasing this - despite having wifi  it says it can't connect and printer not responding -  I've tried the app, the problem solving FAQ, the youtube videos, etc etc. never again. w HP eve! If anyone can direct me to how I get help from a person please let me know. Thank you!

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greenturtle
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Hi,

Thanks for using the HP Support Community.

Spoiler
I set up my HP2755 All in one printer a month ago in a different location then when I moved to a new apt I can't get it to work at all.

Assume the new apt is having a different wireless network, the printer wireless needs to be reset before connecting to the network again.

 

Check out these resources on how to Reset the wireless and then set up/connect printer to the wireless network using HP Smart again.

 

https://www.youtube.com/watch?v=NHq_83JIy4A

https://www.youtube.com/watch?v=VD1YaFTaSHs

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4SD-DOScj4xvlE

 

Hope that helps!



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