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envy6000e
macOS 10.13 High Sierra

Need to get the mac address of the printer to set up o private network.  How do I do that?

1 REPLY 1
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Hi @khart0062,

 

I'd like to help!

 

I understand that you are trying to connect the printer to a private network.

 

You can find the mac address on the printer configuration page-

 

  1. Make sure there is plain white paper in the input tray.

  2. Touch and hold the Information button  for 3 seconds.

    All the control panel buttons light up.

  3. At the same time, touch the Information and Resume buttons .

    A Wireless Network Test Results page prints.

    Example of a Wireless Network Test Results page

You can try the methods in the document to set up the printer over the network - Wireless Printer Setup

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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