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HP Deskjet 3762

I bought a new printer but the startup ink cartridges were missing in the box. The shop gave me normal cartridge HP304 but they do not fit yet. Is there a way to by pass this blocage.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks, I called the local support centre and found out that this model does not have Startup cartridges which are blocking the initialisation. I was told this by the seller and it was a wrong information. Therefore I was able to insert a new normal cartridge and the printer works perfectly well

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2 REPLIES 2
HP Recommended

Hi@caratgi, Welcome to the HP Support Community!

 

Please  follow the steps below to do a trade override:
 
    1. a. Open the ink cartridge access door.
    2. b. Press and hold the Wireless button for 3 seconds.
    3. c. Close the access door. A Load Paper message displays on the control panel, and the printer begins initializing.
    4. d. If the initialization does not begin, repeat steps a through c until initialization begins.
    5. e. Follow the prompts on the control panel to complete initialization.
 

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

Thanks, I called the local support centre and found out that this model does not have Startup cartridges which are blocking the initialisation. I was told this by the seller and it was a wrong information. Therefore I was able to insert a new normal cartridge and the printer works perfectly well

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