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09-05-2020 12:26 PM
the mouse of my all in one envy was broken , i want to know if i buy a new one how can i pair to my hp?
there is not any usb receiver with the broken one.
should i buy a new keyboard also?
Solved! Go to Solution.
09-08-2020 11:30 AM
@ROYCE000 Welcome to HP Community!
I understand that mouse is broken.
In that case, you have to purchase the wireless mouse kit. If you purchase the separate mouse, it will not pair to the old receiver.
Each mouse/keyboard comes with its own dongle.
I hope you understand.
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09-08-2020 01:46 PM