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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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my new printers cartrages are always moving back and forth?

HP Recommended
hp deskjet plus 4130
Microsoft Windows 10 (64-bit)

The cartrages on the printer are contantly moving back and forth,i have done software updates, firmware updates, used the dignostic tool which said there is no issues with the printer, cannot find a solution online.any ideas? 

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HP Recommended

Hi @claire831 ,

 

Welcome to the HP Support-Community.

 

It is normal that the cartridges move back and forth when turning the printer on. 

 

Cheers!

Nils_K


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