I have just bought a new HP laptop running Windows 10. I have installed the drivers for my envy4520 printer but seem to have lost the ability to duplex print. My old laptop and the mac we have do. I have also had a problem that certain things I print are coming out black and white. I have gone through various settings to try to turn on but no luck. hoping someone can help.
If the issue persists, please go ahead and install the windows built-in drivers:
If a full feature driver from HP is not available for your printer, you must install the built-in print driver. A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website.
Where is the download button? The HP print driver is built into the Windows operating system or is installed through the Windows Update feature on your computer. You do not need to download anything from a website in order to print, scan, or fax.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".