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HP ENVY 4520 All-in-One Printer

My printer is only printing black and white and there are no boxes to check under printer preferences to change from greay scale to color

1 REPLY 1
HP Recommended

Hi @PZoellner1 

Please try to install the next driver:

>> Envy 4527 - basic driver - Windows

 

* Click  YES button  to say thanks, 

* Click  Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.