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‎05-22-2026 07:39 PM

HP Recommended

printer printed download document from desktop but not printing documents from my email

first showing pending print 1, after second changing to 0 and not printing

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1 REPLY 1

‎05-23-2026 02:21 AM

HP Recommended

Hi, @Samvel69, Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. I will be delighted and give you specific answer if you mentioned the Product Name or Model but no worries I am posting HP assistant links which definitely help you to resolve the issue.

 

Here are the links which may help you to resolve the issue: 

 

Introduction to HP Support Assistant 9 | HP Support Assistant | HP Support

 

HP Support Assistant | HP® Support

 

  Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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