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‎12-19-2020 12:30 PM

HP Recommended
Product: HP All-in-One D110 series

I just loaded Mac OS Big Sur two days ago.  My printer would not work at all.  I got "WARNING" messages.  Does anyone have any suggestions?  Do I need to reboot my MacBook to Catalina?

 

Category:
1 person had the same question
4 REPLIES 4

‎12-19-2020 01:20 PM

HP Recommended

Hi,

Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.

 

If you experience any issues, open HP Easy Start again, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎01-13-2021 02:27 PM

HP Recommended

Followed your instructions, didn't resolve the problem.  I have the log file but don't know how to PM it to you.

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‎01-13-2021 06:54 PM

HP Recommended

Hi,

I asked the moderators to allow accessing private messaging, as soon as it will be enabled you should be able to message me by clicking the link included in my previous post.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎01-13-2021 11:35 PM

HP Recommended

HP dosent drivers for 11.1 Big Sur, so dont update MAC

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