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‎05-25-2021 10:16 AM

HP Recommended
Product: HP Deskjet 2050

I've done all the steps that are on the site to help my printer start copying from my computer again (with usb) but he's saying that it is offline. I've checked the waitinglist and i've canceled all the documents and the printer is still saying that it is offline. 

I have pulled out the plug and the usb multiple times and deleted the printer from my computer and set it back on. 

Can anyone help me please?

Category:
1 REPLY 1

‎05-28-2021 07:05 AM

HP Recommended

@printerisoff

 

Welcome to HP Support Community


I would like to help

 

I suggest you download and run the HP Print & Scan Doctor https://support.hp.com/in-en/help/printscandoctor

 

Keep me posted

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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