printer not working

[Kilted]

My Printer isn't printing i have tried everything 

PLEASE HELP 

[Kilted]

MY PRINTER INST WORKING I Have tried everything to resolve the issue 

[zoey7886]

@Kilted, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP OfficeJet Pro 8134e Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To resolve printing issues on your HP OfficeJet Pro 8134e, follow these steps:

Check the Printer Status:

• Ensure the printer is connected to a power source and turned on.
• Check for any error messages or warning lights on the printer's display panel.

Verify Connectivity:

• Ensure the printer is properly connected to your computer or network. If using a USB cable, make sure it is securely attached at both ends. For wireless connections, verify the printer is connected to the correct Wi-Fi network.

Restart the Printer and Computer:

• Turn off the printer and the computer. Wait for about 30 seconds before turning them back on. This can sometimes resolve minor software glitches.

Check for Paper and Ink/Toner Levels:

• Ensure there is paper loaded in the input tray and that it is not jammed.
• Verify that the ink or toner cartridges are properly installed and have sufficient ink/toner levels.

Update or Reinstall Printer Drivers:

• Visit the HP Support website to check for and install any available software or driver updates for your printer model.
• Alternatively, uninstall the printer drivers from your computer and reinstall them from the HP Support website.

Run Printer Diagnostics:

• Use the HP Print and Scan Doctor tool to diagnose and fix common printing problems. You can download this tool from HP's website.

Perform a Printhead Cleaning:

• Sometimes, ink build-up on the printhead can cause printing issues. Follow the printer’s maintenance menu to perform a printhead cleaning.

Check for Print Queue Issues:

• Clear any stuck print jobs from the print queue. Open the queue from the printer settings on your computer and cancel all jobs.

Reset the Printer:

• Perform a factory reset on the printer to clear any settings that might be causing the issue. You can find this option in the settings menu on the printer's control panel.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[zoey7886]

@Kilted, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP OfficeJet Pro 8134e Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To resolve printing issues on your HP OfficeJet Pro 8134e, follow these steps:

Check the Printer Status:

• Ensure the printer is connected to a power source and turned on.
• Check for any error messages or warning lights on the printer's display panel.

Verify Connectivity:

• Ensure the printer is properly connected to your computer or network. If using a USB cable, make sure it is securely attached at both ends. For wireless connections, verify the printer is connected to the correct Wi-Fi network.

Restart the Printer and Computer:

• Turn off the printer and the computer. Wait for about 30 seconds before turning them back on. This can sometimes resolve minor software glitches.

Check for Paper and Ink/Toner Levels:

• Ensure there is paper loaded in the input tray and that it is not jammed.
• Verify that the ink or toner cartridges are properly installed and have sufficient ink/toner levels.

Update or Reinstall Printer Drivers:

• Visit the HP Support website to check for and install any available software or driver updates for your printer model.
• Alternatively, uninstall the printer drivers from your computer and reinstall them from the HP Support website.

Run Printer Diagnostics:

• Use the HP Print and Scan Doctor tool to diagnose and fix common printing problems. You can download this tool from HP's website.

Perform a Printhead Cleaning:

• Sometimes, ink build-up on the printhead can cause printing issues. Follow the printer’s maintenance menu to perform a printhead cleaning.

Check for Print Queue Issues:

• Clear any stuck print jobs from the print queue. Open the queue from the printer settings on your computer and cancel all jobs.

Reset the Printer:

• Perform a factory reset on the printer to clear any settings that might be causing the issue. You can find this option in the settings menu on the printer's control panel.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,